Unlock the Power of Digital A little recap of the special seminar, “Unlock the Power of Digital: Transforming Hospitality for Greater Success,” held on Wednesday, July 10, 2024, in the 5th-floor conference room of The Oceanic Sportel. This event was filled with knowledge and interesting insights, including marketing strategy through data, the use of Revenue Management Systems (RMS) for demand forecasting and optimal pricing, cybersecurity in the hotel industry, using social media advertising to boost sales, and innovations in enhancing customer experience through technology. Each topic was engaging and highly beneficial to the participants.
Marketing Mix Modeling: Data-Driven Strategies for Success.
Unlock the Power of Digital Benefits of RMS in demand forecasting and pricing strategies. ber Security in Hospitality: Safeguarding Your Digital Assets.ocial Ads for Conversions: MaximizingImpact through Social Media. Innovations in Guest Experience: Enhancing Customer Satisfaction through Technology.
In addition to the intense seminar content, there were booths set up by various businesses supporting the event, creating a lively atmosphere. Participants had the opportunity to network and exchange ideas with representatives from different companies, making the event vibrant and full of life. Everyone gained valuable experiences and information that could be immediately applied to their own businesses.
We would like to thank everyone who attended this event. KPI PLUS and Cloudbeds look forward to seeing you at future events. With love and respect.
Today, the KPI PLUS team had the opportunity to participate in an activity with students from the #TUIAcademyThailand project. This was a valuable chance to learn about personal development and goal-setting in life. The project included expert speakers providing guidance and various activities that helped build skills and confidence for both work and daily life.
We would like to extend our sincere thanks to Khun Anya for inviting us to be part of this meaningful activity. Collaborating with the teachers and students in this project was a truly significant experience, allowing us to witness the power and potential of young people with bright futures ahead. Being part of the process to help develop these students has shown us their determination and potential.
Today’s experience was not just about sharing knowledge and
expertise but also about inspiring our own team. Witnessing the students’ dedication and effort motivates us to improve ourselves and our work. We hope that the #TUIAcademyThailand project will continue to thrive and benefit the youth in the future. We are proud to be part of such a meaningful activity and will wholeheartedly support the growth and development of the next generation.
On November 2, 2023, The KPI Plus Company Limited held
a memorandum of understanding (MOU) signing cer overseas chinese in uk data emony with Phuket Rajabhat University. The MOU focuses on preparing students before they undertake professional experience training and supporting training venues for students. The ceremony was attended by Asst. Prof. Dr. Hiran Prasarakan, President of Phuket Rajabhat University, Ms. Netnaphis Chaisalee, Managing Director of The KPI Plus Company Limited, along with executives, staff from both institutions, and students. The event took place in the Khun Ying Chan Conference Room at the Faculty of Humanities and Social Sciences, Phuket Rajabhat University.
A notable highlight of the event was a panel discussion featuring seasoned professionals who shared their experiences and success stories in optimizing ad performance. This interactive session provided attendees with real-world examples and actionable advice, fostering an environment of collaborative learning and idea exchange.
In addition to formal presentations, the event also facilitated proquest one psychology ample networking opportunities. Participants had the chance to connect with peers, forge new partnerships, and engage in meaningful discussions about industry trends and business strategies. The dynamic networking sessions underscored the importance of building robust professional relationships and staying abreast of industry developments.
THE KPI Plus extends its heartfelt gratitude to all who attended and contributed to the event’s success. Your participation and enthusiasm were integral to the seminar’s achievements. We trust that you departed with valuable insights and strategies to amplify your business impact through optimized advertising.
Looking ahead, we are excited to announce our upcoming Product Launch Events, scheduled for May 2024. We encourage you to stay tuned for further details and join us in exploring new innovations that can propel your business forward.
Recruitment and Selection of Quality Employees
Human Resource Management: Recruiting and s adb directory electing quality employees is a crucial step in building a capable and committed team. Hotels should clearly define the qualifications and skills required for each position and employ diverse selection methods such as interviews, skill tests, and background checks. Recruiting from various sources, including universities, job websites, and employee referrals, can increase the chances of finding high-quality candidates.
- Conducting thorough interviews to assess the skills and qualifications that match the job requirements.
- Using specific skill tests to select candidates with genuine abilities.
Training and Development of Employees
Continuous training and development of employees are essential to enhancing the service quality of a hotel. Implementing comprehensive training programs covering both basic and specialized skills, such as customer service, new technology, and problem-solving, helps employees gain confidence and efficiency in their roles. Development can also be achieved through attending seminars, in-house training, and learning from external experts.
- Organizing annual training programs to develop new skills for employees.
- Encouraging employees to attend industry-related seminars or conferences
Employee Evaluation and Feedback
Regular evaluation and feedback help employees understand their performance and areas for improvement. Hotels should have clear and fair evaluation systems, such as annual performance reviews or project-based evaluations. Providing constructive and specific feedback fosters good relationships between managers and employees, ensuring they feel supported in their development.
- Using clear and fair performance evaluation forms.
- Providing constructive feedback to help develop employees’ skills and efficiency.
Creating a Positive Organizational Culture
A positive organizational culture is vital for motivating employees and ensuring job satisfaction. A culture that promotes collaboration, respect, and responsibility makes employees feel part of the organization. Organizing relationship-building and fun activities, such as New Year’s parties, sports competitions, or team-building workshops, enhances team cohesion and morale.
- Promoting teamwork and collaboration within the organization.
- Organizing activities that build relationships and provide enjoyment for employees.
Rewarding and Recognizing Employees
Rewarding and recognizing employees with excellent performance is a key method for motivation and encouraging efficient work. Providing rewards or performance-based bonuses increases job satisfaction and pride. Additionally, acknowledging employees’ efforts and achievements in meetings or through certificates fosters a sense of value and pride within the organization.
- Offering rewards or bonuses to top-performing employees.
- Recognizing and congratulating employees in meetings or organizational events.
Promoting Health and Well-being
Caring for the health and well-being of employees is crucial for creating a happy and productive workforce. Hotels should implement health-supportive policies such as exercise programs, health consultations, and health insurance. Ensuring a safe and friendly work environment also helps reduce stress and increase job satisfaction.
- Organizing exercise programs or health-promoting activities.
- Providing health insurance and health consultation services for employees.
Creating Career Growth Paths
Creating clear career growth paths for employees is essential for retaining quality staff and fostering commitment. Hotels should have well-defined career development programs, offering opportunities for promotion, additional training, and scholarships. Supporting employees in planning their career development helps them feel engaged and satisfied with their roles.
- Providing opportunities for promotion and additional training.
- Encouraging employees to participate in planning their career development.
Human resource management in the hotel industry is a critical process in building a quality and efficient team to serve customers. It involves several important steps, such as recruiting and selecting quality employees, which requires clear definition of qualifications and diverse selection methods to find suitable candidates. Continuous training and development of employees help increase skills and confidence in their work. Regular evaluation and feedback allow employees to understand their performance and improve themselves. Additionally, creating a positive organizational culture that promotes collaboration and respect is essential for motivating employees and ensuring job satisfaction.
Furthermore, rewarding and recognizing employees with excellent performance helps build motivation and pride in their work. Taking care of employees’ health and well-being, such as through exercise programs and health consultations, reduces stress and increases happiness at work. Creating career growth paths for employees through promotions and additional training helps retain quality staff and foster commitment. With effective human resource management, hotels can elevate their service quality and consistently satisfy their customers.
