BVCM stands for ‘Bureau voor Credit Management’. From outsourcing to secondment, from debt collection to legal procedures. We provide all components within the prospect-to-cash chain.
Since the start in 2005, we have been fully committed to achieving the best possible result for our clients every day. After all, you are only as good as your last result.
About the job
Do you have a lot of energy and do you radiate this?
Are you able to discuss matters briefly and concisely so that the message is conveyed correctly to the customer?
Are you customer-oriented in everything you do, say and radiate?
Can you listen well and respond appropriately to a customer’s questions?
Do you know how to inspire customers in a convincing way?
And do you know how to tackle things and work effectively?
As a Customer Service Employee, you are responsible for helping customers with their problems, complaints and questions. You offer support where necessary in the service provision to existing customers. You try to help the customer as best as possible and solve problems. The customer’s wishes are always central to you.
What are you going to do?
Telephone and written contact with customers of our clients
Register complaints by email and forward them to the correct department
Service-oriented outgoing telephone calls in response to new contracts
Processing changes to existing contracts
Conducting structured commercial conversations
Providing service and handling questions and any complaints
Sending any requested documents.
This is who you are
MBO + work and thinking level
Knowledge of financial and/or administrative processes
Work effectively and efficiently with Word, Excel, Teams and Outlook
Experience in customer service is a plus, but not a requirement
Available for at least 32 hours.
This is what you get
We offer you growth and telegram database users list Vdevelopment, both for you personally and within the organization.
In addition you can expect:
Working from home? That’s possible! We’ll provide you with a laptop and headphones
BVCM believes it is important that you can Анализ на търсенето с Google Analytics grow and develop in your new role. After all, you never really stop learning. That is why we offer various training and education opportunities, which you can use bw lists from your first day at work
And plenty of fun things outside of work with a weekly Friday afternoon drink, bi-weekly massage and various outings with colleagues.
