Julieta Orellano
Julieta Orellano
Content Manager at @FromDoppler. Lover of reading, drinking mate, practicing yoga and being in nature.
Wrote 60 posts
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Increase your sales with Doppler
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Do you need to improve your experience and
A that of your customers, while increasing your sales? Now you can keep in close contact with your users and not miss any sales opportunity. What is Doppler Conversations about?
What are we talking about when we talk about conversational commerce?
With the aim of capturing better qualified leads that are more loyal Comment rédiger une Meta Description pour plus de clics ? to your brand, conversational commerce is here to stay. Because it provides the enormous possibility of maintaining a clear, coherent and friendly conversation with those who are interested in your products or services and thus, guarantee a prominent brand positioning compared to the competition. Great! Right?
Instead of consumers having to navigate websites or apps to aero leads find the products they need, conversational commerce allows purchases to happen directly on messaging platforms, such as WhatsApp, Facebook, Instagram, or chatbots integrated into websites.
With your free account on Doppler you will have access to all channels from a single panel. This type of tool allows companies to offer personalized attention, resolve queries instantly, refer them to the advisory team, make recommendations and, most importantly, close sales in real time. With so much competition and information, consumers value this proximity, as it offers them a more fluid and human experience.
WhatsApp Business API has a 99% open rate (one percent higher than SMS marketing)
Discover everything you can do with Doppler Conversations:
Improve your customer service experience.
Customize your messages in real time to match your brand’s voice.
Exponentially increase your conversion rates.
Automate messages and save time on operational tasks.
Boost cross-selling sales.
Obtain direct feedback or opinions from your consumers.
Respond instantly to queries, comments or complaints.
Social Media and Messaging Integration :
Apps like WhatsApp, Facebook Messenger, and Instagram are used as conversational commerce channels. Businesses can create product catalogs, share updates, and promote special offers, all through direct messaging with their customers. It’s your time to be present on all channels!
In conclusion, conversational commerce is transforming the relationship between brands and consumers. This modality not only improves the customer experience, but also facilitates direct, personalized and automated sales, which translates into higher conversion rates and customer satisfaction. In the current context in which immediacy and human connection are increasingly valued, conversational marketing is presented as an essential strategy for companies seeking to stand out and evolve in the world of digital commerce.
