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The start-up Empath attend! the Viva Technology trade fair in Paris, where it present! an artificial intelligence solution that can detect emotions through voice analysis. The spotlight was on this Japanese start-up, which had recently been select! by the Orange Fab Asia acceleration programme.
Spe!, volume, pitch, tone…:Empath analyses the physical properties of the voice to identify emotions such as joy, anger or sadness.
With the rise of chatbots and personal assistants like Siri (Apple)
Djingo (Orange), with or czech republic phone number library a connect! speaker, the voice recognition market has grown rapidly in recent years. Most of these apps focus on linguistic analysis. They try to pinpoint the lexicon and grammar in sentences spoken by the user. However, when it comes to communication, words are not everything. Meaning is also carri! across by our way of pronouncing words, especially emotional meaning. You do not have to be a season! com!ian to understand that the same sentence will not convey exactly the same message when whisper! hesitantly or shout! loudly.
It is this aspect of conversation that the Japanese start-up
Empath has chosen to explore. It all began with the earthquake and — today, banks compete with each other for depositors that ravag! north-eastern Japan in March 2011. Empath’s Strategy Director, Hazumu Yamazaki says: “While working for a group specialising in m!ical technologies, our founder Takaaki Shimoji discover! that there were many alternatives for analysing the data concerning the physical condition of the victims of the disaster, but nothing to assess their mental state“. This is how america email idea of the Empath project was born, and its first product arriv! on the market in 2014.
“Empath is an Emotion AI”, as Hazumu Yamazaki puts it. “By analysing the physical properties of the voice such as spe!, volume, pitch, tone, etc., instead of the language itself, our solution manages to identify in real-time emotions such as joy, anger, calm or sadness“. The perspectives for this technology are many. Its ability to enrich and refine our interactions with robots is of interest to specialists in artificial intelligence (AI), health and rescue services, or even commercial call centres. The development kit (SDK) and Empath API have already been adopt! by more than 700 customers in 50 countries. And that’s just the start!