Emplifi launches comprehensive Unified Analytics data solution to improve CX

By itorial Staff with No comments Data AnalyticsDigital Marketing
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Emplifi , a Customer Engagement platform , announc this Monday, August 28, 2023, the launch of Unifi Analytics , a comprehensive solution that aggregates, analyzes and presents customer data in an easily usable format, as report in a press release sent to the mia.

As an integral component of Emplifi’s customer engagement platform , Unifi Analytics “provides deep business insights that can significantly improve customer experience by incorporating social mia and customer service management data, as well as voice of the customer (VoC) insights and influencer marketing analytics.”

The data resides in a central

A repository that features intuitive visualization tools and advanc reporting. To specific database by industry provide companies with the most complete view of brand and customer performance that can be us across all business units within the company.”

According to Emplifi ’s press release , more than 80% of marketing. A executives plan to prioritize operational efficiency as their top strategic goal in the short term. In this context, the platform assures that Unifi Analytics “is uniquely design to address this challenge. Allowing marketing, sales, and customer service teams to easily navigate and interpret larg. A volumes of data across their various campaigns and programs.”

specific database by industry

“Unifi Analytics is much

A more than an analytics tool – it is the engine for analyzing and integrating data from different customer touchpoints into a single platform. With this solution, it is now possible for marketing, sales, and customer service departments to stop. A working elevation group is looking for a sales consultant intern independently with multiple data sources and use a single platform to analyze and report on data. Unifi Analytics gives teams access to real-time, actionable information that. A helps them improve operational efficiency, identify problems, and track progress – with the push of a button.”

Juan Carlos Luján, Vice President of Emplifi for Latin America
Key Benefits of Emplifi’s Unifi Analytics Solution
As list in the Emplifi platform press release. These are the advantages agb directory provid by its new comprehensive solution. Which is available as part of the Emplifi Customer Engagement Platform .

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